Process
A straightforward operating rhythm for employers
Overview
Quick visual overview
About twenty seconds—how we fit your workplace and programs.
1Intake & program fit
We confirm whether you need DOT (Department of Transportation) federally regulated testing, non-DOT workplace policy testing, roster size, geography, and any consortium or third-party administrator (TPA) requirements—plus breath alcohol / BAT context when applicable—so the right collectors and paperwork are assigned.
2Schedule & site plan
You receive a clear window, staging guidance for donor privacy, and a single point of contact for supervisors on the day of testing.
3Collection & documentation
Collectors execute the visit with disciplined chain-of-custody handling. Documentation is packaged for your program rules, third-party lab routing, and the Medical Review Officer (MRO) handoff path your TPA (third-party administrator) or DER (Designated Employer Representative) defines when physician review applies.
4Follow-up & program rhythm
For recurring randoms or high-volume sites, we align standing schedules and escalation paths so selections turn into completed tests on time.
Ready to scope your first window?
Use the quote request to share locations and policy context. We respond with practical next steps.
